At Kosmoderma we believe in building enduring relationships with our clients. We encourage regular client visits through our unique offers, special promotions and festive packages.The KosmoKlub is an exclusive Loyalty Program designed for clients of Kosmoderma Skin & Hair Clinics, that takes the very concept of a customer loyalty program to another level.
The KosmoKlub Loyalty program is sure to make your experience with Kosmoderma more enriching and rewarding than ever before. With your KosmoKlub membership, You can nowearn and collect points and enjoy complimentary procedures products .
Become a member today and pamper yourself with rewards as you make your way to glowing and radiant skin!!
|POINTS||REWARDS PRODUCTS OR SERVICES|
|750||Kosmo Detan Lotion OR 1 session Laser Hair Reduction Upper Lip OR Ears|
|1000||Kosmo Skinbrite Mask OR Kosmo Hydrabooster OR 1 KosmoGlow MediFacial OR 1 session Laser Hair Reduction Upper lip + Chin OR 1 session Laser Hair Reduction Beard Shaping|
|1500||Kosmo Enzyme Glow Pack OR 1 Rehydrating MediFacial OR 1 session Laser Hair Reduction lower face|
|2000||15 units of Botox OR 1 Age Defense MediFacial OR 1 session of Laser Hair Reduction for Chest|
|4000||Kosmoderma Products worth Rs.4500/- OR 1 session of PhotoFacial|
|6000||Laser Hair Reduction Upper Lip & Chin – 6 sessions|
|8000||Half Arms Laser Hair Reduction – 6 sessions OR Lower Face Laser Hair Reduction – 6 sessions|
TERMS & CONDITIONS:
- Open to individuals aged 18 years and above
- Member’s mobile phone number would be his / her unique identification number for the membership.
- Complete name (first name and last name) and mobile number are mandatory for registration in the program.
- Upon successful registration to the KosmoKlub Program, members accept that the membership is governed by these terms & conditions and may be amended from time to time.
- There is no membership fee for registration to KosmoKlub.
- It is mandatory for members to provide all necessary information(Name, Mobile number,DOA, DOB, E-mail ID, Postal Address) to enjoy all the schemes and benefits.
- Purchases in the name of firms or any third parties will not be entitled for membership.
- A minimum of 500 points will be required for redemption.
- Redemption of points is only on select products/services.Member can redeem the points either by using the services at the clinic or by purchase of eligible products against the accumulated points
- The points redemption can only be done on Mondays, Wednesdays, Fridays and Sundays with prior appointment. Redemption of points should be announced before taking the appointment. Post appointment booking intimation of points redemption shall not beconsidered, and the client shall be asked to pay for the service availed.
- Appointment Cancellation/Rescheduling needs to be done at least 24 hours before the appointment, failing which the points shall be deducted irrespective of the client availing the appointment.
- Members can earn or redeem their points at any Kosmoderma Clinic .
- Points accumulated in member’s KosmoKlub account will be rounded off to the availableredemption denominations (subject to eligibility). The balance points will be left and will be carried forward in his / her KosmoKlub account subject to its validity.
- Points accumulated will expire, in case the client being inactive for a period of 2 years (Inactive=last purchase or referral date)
- Periodic updates on the ‘number of points accumulated’ and ‘points nearing expiry’ shall be sent to members on their registered mobile numbers through text messages.
- Membership benefits/services are transferable .However, the client/member is required to book the appointment on behalf of the person they are gifting the service to, for authentication, and the points will expire as soon as the appointment is booked. The appointment cannot be cancelled, but only rescheduled with at least a 24 hour notice.
- Members can check for their points balance at the Clinic cash counter
- The points/ gifts cannot be redeemed or exchanged for cash. No cash claim can be made in lieu of points/ gifts.
- Points of different members cannot be clubbed.
- The member shall present his/her KosmoKlub membership acceptance message for all transactions & activities including but not limited to points accumulation, redemptions & discounts. Members shall have to present the One time Password for points redemption, without which redemption would not be possible.
- Kosmoderma will not be held responsible for any transactions made on a lost or stolen membership.
- Kosmoderma management reserves the right to cancel the membership or to cancel or amend any provision offered as part of the KosmoKlub at anytime without prior notice.
- All points accumulated will be credited to the member’s KosmoKlub account at the end of each business day. In case the billing server is down, ,updating will be done when the system is available in working condition.
- Kosmoderma shall not be liable for points which were accumulated inaccurately as a result of technical malfunction, operator fault, member misconduct or any reason beyond the control of KosmoKlub.
- The use of the privileges and associated benefits are deemed to be an acceptance of KosmoKlub terms and conditions.
- The management reserves the right to terminate the membership with all points forfeited without prior notice if the member:
- Breaches any membership terms and conditions
- Behaves in an unruly manner while in Kosmoderma premises
- Kosmoderma reserves the right to amend the benefits and privileges, terms and conditions of this agreement and KosmoKlub benefits from time to time without prior notice. The decision of Kosmoderma management shall be final and conclusive in the event of any dispute.